Privacy Policy

Privacy Policy

This policy sets out how we at Efinity Insurance Group use and protect the information obtained when you use one of our websites. From time to time we may need to change the content or services found on our websites and consequently this may lead to changes in our privacy policy at any time in the future. As a result, you agree to revisit this page regularly and continued access to or use of our websites will mean you agree to the changes. This privacy policy was last updated in July 2022.

Public Areas

When using the public pages of our websites you are not required to provide us with any personal information. We do not monitor or collect any personally identifiable information from you or your use of the public sections of our websites. We may collect website usage data but this tracking will not identify you. We do not disclose this information to any third party unless required to do so by law or regulators.

Personal Information

If you are registered to use any password protected areas of our websites we collect certain personal information about you. We may ask you to submit information such as your name, e-mail address, postal address and telephone number.  You are under no obligation to provide such information.  

However, if you should choose to withhold requested information, we may not be able to respond to you or provide certain services.Any personal information you provide to us will be handled in accordance with the European Union’s Data Protection legislation.We maintain security standards and procedures that protect your information and are aimed at preventing unauthorised access to your information by anyone, including our own employees.

We use leading edge technologies such as firewalls, encryption and server authentication to protect the security of your information.We use third party companies to help us provide our services. These companies will only use your personal data under our strict instruction and we will require them to observe our privacy standards.

We reserve the right to share your personal information with a third party without your consent where it is permitted by law, including if: the disclosure is required by law or by a regulator with authority over us or you, such as where there is a court order or statutory obligation; and/orwe believe that such disclosure is necessary in order to assist in the prevention or detection of any criminal action (including fraud) or is otherwise in the overriding public interest.In the unlikely event that we transfer your personal data outside the EEA we will ensure that an adequate level of protection is in place to protect your personal information.

We only keep personal information for so long as is reasonably necessary. For example, if you utilise any of our services we will keep your details for 7 years afterwards, to deal with any ongoing claims or complaints.
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